Refund policy
Last updated: 11 Oct 2026
Principle
As our products are digital content delivered immediately, they are not eligible for the right of withdrawal (see terms of sale, section 5).
When we refund
Corrupted, unreadable file or not matching the description: we provide a working file within 72 hours, or a full refund if that's not possible.
Accidental duplicate purchase of the same product: the duplicate order is refunded on request within 14 days.
Link expired before use: we reactivate your link free of charge.
How to proceed
Contact us through the form with your order number. Refunds are issued to the original payment method within 5 to 10 business days.